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- VICTORVILLE
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- MANGO D170
Lots of words there. It may take a read or two for it to soak in.
When I had the BAM 1-2 shift on my '21 RE I called ********** to get what was needed to retune the TCM and was told point blank by some kid that worked there that it was a must to unlock the PCM in order to deal with the TCM. I questioned that rather thoroughly and he was adamant that the TCM couldn't be retuned without first unlocking the PCM. I even mentioned that I knew customers of theirs that said they'd done it and I was simply told I was wrong. I got off the phone..
So, to say it would be REALLY easy for a tuning customer to get confused about this a bit of an understatement.
In hindsight it's probably best to leave the name out, thus the **********.
When I had the BAM 1-2 shift on my '21 RE I called ********** to get what was needed to retune the TCM and was told point blank by some kid that worked there that it was a must to unlock the PCM in order to deal with the TCM. I questioned that rather thoroughly and he was adamant that the TCM couldn't be retuned without first unlocking the PCM. I even mentioned that I knew customers of theirs that said they'd done it and I was simply told I was wrong. I got off the phone..
So, to say it would be REALLY easy for a tuning customer to get confused about this a bit of an understatement.
In hindsight it's probably best to leave the name out, thus the **********.
Also I want to expand on what I wrote above. Curt asked for a copy of my Original tune. I am not sure if he specifically asked for it this way, but I gave him a combined PCM/TCM file. Keep in mind you can read just the PCM or just the TCM and save those individual Module Calibration files. Maybe I had to register the PCM in order to write my TCM purely because I was using a combination file. Maybe you can avoid this by using a TCM only file. Maybe not. Just a thought.
Also it is way easier if you have someone walk you through this the first time. I have had Friend pay for my Travel to Irwindale to sit with him and go through all this and remote tune his car. We spent all day during a Test and Tune working on this.
One other thing. You must be connected to the internet to write tunes. The Tuner registers the tune he sends you (or something similar) and the Tool queries the HPTuners server before it will write......
You do not need the internet to read though ( I think).
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